Release: Immediate                                                     3 October 2022

Hundreds sign up to help shape council services

More than 300 people have signed up to help shape the future of council services in Somerset.

From April 2023, Somerset’s five councils will be replaced by the new unitary Somerset Council which will deliver all council services to all communities – from waste collection and adult social care to housing, benefits and parks.

A new Customer Panel has been established to ensure residents are at the heart of those services.

Since launching in August, more than 300 people have stepped forward – with members already providing valuable feedback on important work like the development of a new council brand.

No special skills are required to join the panel, all you need is a willingness to take part in three research topics each year and provide honest and constructive feedback. Panel members will have the chance to take part in online surveys, one-to-one interviews, usability tests and discussion groups.

Cllr Val Keitch, Somerset County Council’s Lead Executive Member for Local Government Reorganisation, said: “We’re very grateful to the 300 people who have already stepped up to join our Customer Panel. Their views are already making a difference but we know this is just the beginning. To be really effective we need to hear from people of all ages, backgrounds and walks of life – and from every corner of Somerset.

“You can get involved in a number of different ways. Please find out more via our website, or you can register by calling 0300 123 2224.”